Convictional vs. SPS Commerce

SPS Commerce offers one path for retailers to partner with brands: EDI. While EDI makes sense for working with brands and retailers that require it, it can take months to implement and is expensive to set up and maintain.

Convictional provides a faster path for retailers to partner with brands. Using our integrations with all the major ecommerce platforms, you can go live with brands in minutes. You don’t even have to leave EDI behind with Convictional because we support EDI transactions as well.

Not all SPS Commerce customers have a positive experience with their customer support. Hear directly from SPS customers about their experience with SPS support by clicking here and here.

Convictional’s support team is a partner to our customers. It’s why we’ve won multiple awards from the G2 community, including The Best Relationship product for Winter 2023 in the Drop Ship category.

Another sore spot for SPS Commerce customers can be the quality of their implementation. Multiple reviews cited their slow implementation times — often 3 months — as the cause for losing their retail partnerships.

Convictional doesn’t have lengthy implementation times for brands. Our platform integrations allow brands to connect with their retail partners in minutes.

For retailers, we average implementation times between one and three weeks depending on the complexity of their environment. Those using our out of the box Shopify and Magento 2 integrations can typically self onboard in a matter of days. For those requiring API and EDI based connections, integration timelines are often dependent on internal development capacity or that of their partners.

As a legacy industry provider, SPS Commerce is known among some customers for its exorbitant pricing that creates friction with your vendors. SPS charges both retailers and brands to use its platform, and it charges brands on a per-EDI transaction basis. This creates a large barrier to entry for your brand partners if you choose SPS Commerce.

At Convictional, we believe in transparent and honest pricing for retailers and brands. We don’t charge vendors to use our platform. For retailers our Standard plan is 3% of monthly sales, and our Growth plan is $2000 + 1% of sales per month.

SPS may be able to bring in your vendor’s products in your marketplace. But it can’t easily merchandise these products to fit your marketplace’s standards.

Convictional’s Autonomous Merchandising feature automates the bulk of your merchandising needs:

1. Product Data Transformations: We transform vendor product data, like product titles, product copy, and product imagery, to conform to your brand standards.
2. Product Data Validation: We’ll flag product data you require from vendors — ingredient lists, size guides, language translations, barcodes, and more — and notify brands to include them in your product listings.
3. ‍Product Taxonomy Alignment [Beta]: We’ll align new products to your existing product taxonomy, so that they live in the right categories and collections on your site.